Overview
You want more than simply performance when you invest in a high-quality washing machine; you also want to know that your purchase will be safeguarded for many years to come. The LG 10-Year Warranty on washing machine motors changes everything in this situation. One of LG’s main selling points in the USA is its long-term guarantee, which gives customers peace of mind that they’re protected against expensive motor repairs.
However, what is covered by this ten-year warranty? Does it cover the entire machine or just certain parts? How can you make a service claim in the United States, and what are the terms and exclusions? We’ll address all of those queries and more in this comprehensive guide.
An overview of the warranty coverage for LG washing machines
Let’s take a moment to go over LG’s typical warranty package for their washing machines sold in the USA before getting into the details of the 10-year guarantee.
Duration of Component Warranty
Whole Machine (Work & Parts) One year
Clean the drum (only the parts) Direct drive motor (parts only) for three years Ten years
The Direct Drive Motor, one of the most important and costly parts of an LG washing machine, is explicitly covered by the 10-year warranty.
Why Does LG’s Direct Drive Motor Matter and What Is It?
LG Direct Drive Motors are fastened straight to the drum, in contrast to conventional belt-driven washing machine motors. Belts, pulleys, and other moving parts that frequently wear out over time are eliminated as a result.
Direct drive motors have the following benefits:
Less parts mean fewer malfunctions.
Increased energy efficiency
Decreased vibration and noise
Extended lifespan of operation
LG proudly offers a 10-year limited warranty on their Direct Drive Motors in the USA as a result of this invention.
What Is Covered by the 10-Year Warranty?
The Direct Drive Motor’s manufacturing flaws or breakdowns during regular home use are covered under LG’s 10-year warranty on washing machine motors. LG will provide a replacement motor part at no cost if the motor breaks down while still covered under warranty.
đź“Ś Important Information: Only the Direct Drive Motor is covered; labor and other parts are not.
Only residential clients in the USA are covered.
Usually, the normal parts and labor guarantee only covers labor charges for the first year of replacing the motor.
What Does the Ten-Year Warranty Not Cover?
There are restrictions, just like with the majority of appliance warranties in the United States. The following is not covered by the 10-year motor warranty:
Costs of labor after the first year
Damage brought on by abuse, neglect, or misuse
flaws resulting from incorrect upkeep or installation
Natural disaster-related malfunctions (power surges, floods, lightning)
Use in business or industry
Problems brought on by parts or changes that are not authorized by LG
Important: For comprehensive terms and conditions, always consult your LG warranty booklet.
How to Register for the Warranty on Your LG Washing Machine
Although it’s not required, registering your appliance speeds up and simplifies the process of claiming warranty services.
Steps to Register for a USA Warranty: Go to https://www.lg.com/us/support/product-registration
Enter your model and serial number, which can be located on a label inside the back panel or washer door.
Give the retailer’s details and the date of purchase.
Enter your contact information.
An email confirming your registration will be sent to you.
How to File a USA Claim for the Motor Warranty on an LG Washing Machine
Here’s how to get assistance if the motor in your LG washer breaks down within the 10-year guarantee period:
How to Make a Warranty Claim:
Verify the status of the warranty: Verify coverage by consulting your warranty booklet and the date of purchase.
Get in touch with LG USA Support:
Telephone: 1-800-243-0000
https://www.lg.com/us/support is the website.
Provide Details: Be sure to have your proof of purchase, model number, and serial number on hand.
Schedule Service: LG will make arrangements for your washer to be inspected by an authorized technician. A replacement motor will be ordered if the current one is defective.
Note: After the first year, labor costs are usually the customer’s responsibility.
In addition to the 10-year motor warranty, should you get an extended warranty?
Extended appliance warranties, which cover parts and labor for three to five years after purchase, are offered by numerous US retailers and third-party providers.
Advantages of Extended Coverage: Pays for labor expenses after LG’s one-year period
prevents other components (control boards, sensors, and valves) from being damaged.
offers protection against power surges and unintentional damage.
đź“Ś Estimated Cost in the United States: Plan Duration
Two Years: $129–$179
Three Years: $179 to $249
Five Years Between $249 and $349
Advice: For piece of mind, think about extended protection, especially for models that are heavily electronic and have Wi-Fi, AI, and steam capabilities.
Frequently Asked Questions Concerning LG’s 10-Year Warranty (USA)
🔍 Does the 10-year motor warranty cover labor?
No. LG’s basic warranty only covers labor during the first year of ownership.
🔍 Can I give a new owner the warranty?
Regretfully, LG warranties cannot be transferred to another country.
🔍 Apart from the motor, are other items covered under the warranty?
No. Only the Direct Drive Motor is covered by the 10-year guarantee. The duration of coverage varies for other sections.
🔍 Can I hire a repair professional from outside my company?
You can, however your warranty can be voided if unapproved repairs are made. For in-warranty repairs, always get in touch with LG-authorized service providers.
How to Maintain the Validity of Your Warranty
Install your washing machine in accordance with LG’s published instructions.
Use only hoses and parts that LG has approved.
Maintain and clean your washer on a regular basis.
Don’t put too much strain on the equipment.
Keep your original purchase receipt
In conclusion
The LG 10-Year Direct Drive Motor Warranty is a powerful indication of the washing machines’ engineering and longevity. Although it doesn’t cover the complete machine for ten years, it gives American homeowners additional piece of mind by protecting one of the most important—and expensive—components for ten full years.
To enjoy years of hassle-free laundry performance, be sure to register your appliance, store your receipt securely, and complete routine maintenance. LG offers one of the best motor warranties in its class if you seek long-term dependability.