Don’t panic if your LG washing machine abruptly stops in the middle of a cycle and displays the “OE” error code. It’s one of the more frequent problems that LG washer users have, particularly in the USA where draining can be challenging due to hard water and lint accumulation.
We’ll go over the meaning of the OE code, its causes, and how to resolve it at home before requesting support in this blog post. This guide covers both front-loading and top-loading LG washers.
What Does the OE Code for an LG Washing Machine Mean?
Your LG washing machine’s OE code stands for “Drain Error.” Put more simply, during or after a wash cycle, the washer is unable to empty the tub of water in the anticipated amount of time.
Usually, this code appears during:
The cycle of rinse
The last cycle of spin
or immediately following the completion of the wash
The washer will pause and show OE if it is unable to remove water effectively, stopping further operation until the problem is fixed.
What Causes the OE Error Code? (Common Reasons)
Your LG washer may throw the OE error for a number of reasons. The following are the most frequent reasons for users in the United States:
1. Blockage in the drain filter
This is the main cause. The drain pump filter gathers detritus such as hair, coins, and lint. It eventually becomes blocked.
2. Drain hose that is kinked or blocked
Water cannot escape from a hose that is bent, crushed behind the machine, or clogged with sludge or lint.
3. A malfunctioning drain pump
Particularly after years of intensive use, the pump may be burned out, stuck, or faulty.
4. Blockage in a Drainage Pipe (Home Plumbing)
Sometimes the washer works perfectly, but water backs up because of a clogged plumbing system in your house.
5. Suds or Too Much Detergent
The washer’s sensor may become confused by too much suds, which would hinder proper draining.
6. Malfunction of the Control Board
Though uncommon, it is conceivable. OE will show up if the washer’s brain isn’t transmitting the proper drain command.
The Step-by-Step Guide to Fixing the LG Washing Machine’s OE Code
1. Unplug the washing machine.
Prioritize safety. To prevent electric shock, unplug the machine and turn off the power.
2. Clean the front load models’ drain pump filter.
Find the filter access panel, which is often at the front bottom.
Put a towel or shallow tray underneath the door.
To remove the water, slowly unscrew the drain cap.
Clear the filter of any debris, such as coins, lint, socks, etc.
After rinsing it with warm water, replace the filter.
📝 Advice: To avoid future OE issues, clean this filter every one to two months.
3. Check the Drain Hose
Examine the hose for bends or kinks.
Run water through the hose after disconnecting it.
To remove clogs, use a flexible brush or pipe cleaner.
Make sure the hose is raised to the correct height (about 30 to 36 inches above the ground) and reattach it firmly.
4. Execute a Spin and Drain Cycle
After cleaning and reconnecting everything:
Reinstall the washer’s plug.
Choose the cycle for Drain & Spin.
Make sure the water exits correctly and listen for the pump sound.
Proceed to the next procedures if OE persists.
5. Examine the Advanced Drain Pump.
If you feel at ease with tools:
Open the washer’s back panel.
Find the drain pump, which is often located close to the bottom.
Check for any debris lodged within the impeller.
To check the continuity of the pump, use a multimeter.
The pump has to be replaced if it is broken or silent when in use.
When Is the Right Time to Call a Technician?
In the USA, contact an LG-certified repair specialist if:
The drain pump has to be replaced because it is dead.
Even after cleaning the hose and filter, the OE error still exists.
Water is dripping from the bottom.
When emptying, the washer fully stops.
LG provides limited parts/labor warranties of one year for the majority of washers and ten years for certain motors. Prior to making an out-of-pocket payment, confirm the warranty status and model.
Avoiding OE Mistakes in the Future
Here’s how to prevent the OE problem from reoccurring:
Task Frequency Advantage
Every one to two months, clean the drain filter. Avoids obstructions caused by debris
Every six months, flush the drain pipe. eliminates soap scum accumulation
Apply HE detergent to each load. minimizes excessive suds
Avoid overloading the washer. Each load aids in the proper operation of the drain pump and inspects the drain standpipe Prevents home plumbing backups every year
USA Replacement Tools & Parts (Home Depot/Amazon)
Look for online sellers if you need replacement parts:
LG Washer Drain Pump (OEM): about $35 to $75
Assembly of Drain Hoses: $20 to $40
A washer drain cleaning brush kit costs about $10.
Tablets for washer cleaners cost about $9 per month.
Always use your LG model number to verify compatibility (e.g., WM4000HWA, WT7150CW).
Diagnosis Smart & LG ThinQ App
To perform Smart Diagnosis on a smart LG washer (2021 or later), use the LG ThinQ App:
Launch the application.
Choose your washer.
“Smart Diagnosis” is tapped.
Allow it to hear and examine
This can assist in determining whether the problem is a hardware malfunction or merely a clog or other maintenance issue.
Actual User Reviews in the USA
“It was merely a sock stuck in the filter, but my LG washer displayed OE. It was simple to fix, and I now clean it once a month.
— Chicago, Illinois’s Amanda B.
After five years, we had to replace the drain pump. Our local technician fixed the inexpensive item in less than an hour.
Bryan T. from Austin, Texas
“We were able to totally eradicate OE problems by using less detergent. People are unaware of how crucial that is!
— Orlando, Florida, Lisa G.
Conclusion: Resolving OE Code Doesn’t Need to Be Difficult
Although the LG washer OE code may initially sound frightening, it typically indicates a straightforward obstruction or maintenance problem. In less than half an hour, you can usually fix your drain pump by cleaning the filter and inspecting the hose.
Do not hesitate to call LG support or a qualified technician, nevertheless, if the problem is a pump failure or an internal wiring issue. By acting promptly, you may shield your washer investment and stop additional damage.