One of the most crucial factors to take into account when purchasing a home appliance, such as a washing machine, is warranty coverage. In addition to providing you with peace of mind, a quality warranty also protects you against unforeseen repair expenses. Knowing the LG washer’s manufacturer warranty is crucial if you’re considering buying one or already have one. We’ll explain in this comprehensive guide what the LG washing machine manufacturer warranty covers, how long it lasts, how to claim it, and why it’s one of the most dependable options available to American homes.
Why Washing Machine Warranty Coverage Is Important
Workhorse appliances like washing machines are subject to normal wear and tear. Over time, component breakdowns, electrical problems, and mechanical failures are unavoidable. A manufacturer’s warranty serves as a buffer to shield you from expensive replacements or repairs.
Warranty coverage guarantees that, within a predetermined time frame, you won’t have to pay out of pocket for covered repairs, regardless of whether the problem is with the motor, a defective part, or the control panel.
An overview of the manufacturer’s warranty for LG washers (2025 USA)
Because of its high-performance washers, LG Electronics is a well-known and reliable global appliance brand. In the USA, their washing machine warranties usually cover the following:
One-year warranty on all parts and labor
The Direct Drive Motor has a 10-year limited warranty.
The stainless steel drum has a three-year warranty (varies by model).
Let’s examine the topics covered by each of these.
One-year labor and parts warranty A one-year parts and labor warranty is included with every new LG washer bought in the USA. If any part of the washing machine breaks down during this time because of poor craftsmanship or manufacturing flaws, LG will replace or repair the part at no additional cost. This comprises: Electrical parts Display and control panel Inlet valve for water Systems of suspension Drive belt, if any Hoses and pumps Exclusions: Damage brought on by mistreatment, accidents, or natural disasters Cosmetic harm such as dents or scratches Problems brought on by incorrect installation or upkeep
The Direct Drive Motor’s 0-Year Warranty
The Direct Drive Motor technology, which does away with the need for belts and pulleys, is one of LG washers’ most notable features. It guarantees increased durability, decreased vibration, and improved performance.
LG provides a 10-year limited warranty on the Direct Drive Motor to support this. This guarantee includes:
The motor’s manufacturing flaws
Early motor component failure
Important Information: Usually, this warranty only covers parts. Unless you have an extended protection plan, there may be labor costs for installation or replacement after the first year.
Stainless Steel Drum: 3-Year Warranty (On Select Models)
Certain LG washers, particularly the more expensive front-loading models, have a limited warranty of three years on the stainless steel drum. This guarantees defense against material or workmanship flaws that compromise the integrity of the drum.
Similar to the motor warranty, this only covers parts; labor costs may apply after the first year.
How to Register the Warranty on an LG Washer in the United States
Although LG washers are automatically covered by the manufacturer’s warranty when they are purchased, it is strongly advised to register your appliance online in order to receive product updates and speed up future claims.
How to sign up:
Go to https://www.lg.com/us/support/register-product, the official LG USA website.
Enter the model and serial number of the product.
Give your proof of purchase and contact details.
Advantages of signing up:
Processing warranty claims more quickly
Notifications and advice about exclusive products
Exclusive deals and promotions
How to File a Claim Under a Warranty
If an issue arises with your LG washer while it is still under warranty, take the following actions:
1️⃣ Verify Warranty Coverage: To find out if the problem is covered, consult your owner’s manual or the LG website.
- Get in touch with LG Customer Service:
Dial the USA customer service number, 1-800-243-0000.
Use the LG USA support page to chat.
Email via the web-based form
- Give the necessary details:
Model number
Number of serials
Purchase date
An explanation of the issue
Evidence of purchase (if asked for)
4️⃣ Schedule Service: If covered, LG will either suggest a nearby authorized service center or set up a technician visit.
What the LG Washer Warranty Doesn’t Cover
LG’s washer warranty has exclusions, just like any other warranty. It excludes:
Typical deterioration
Damage resulting from misuse, incorrect installation, or unapproved repairs
Cosmetic problems like paint chipping or scratches
Damage brought on by fire, floods, or power surges
Use outside of residential settings
For example, you will be responsible for repairs if, after the warranty period, frequent use wears out the gasket on your washer’s door.
Is an Extended Warranty for Your LG Washer Necessary?
You might think about getting an extended protection plan from LG or a third-party provider like Best Buy, Lowe’s, or Home Depot, even though LG’s manufacturer warranty provides good coverage.
Why choose a longer warranty:
covers the cost of repairs after the first year.
includes labor expenses for repairing motors and drums after their warranty expires.
protects against power surges, unintentional damage, and other exclusions.
An extended plan can be a wise investment for a washer that is anticipated to last more than ten years, particularly for homes with large laundry loads.
How to Keep Your LG Washer in Good Condition and Preserve Your Warranty
To guarantee that your warranty is still in effect:
Follow the manufacturer’s instructions to install the washer.
Don’t put too much strain on the machine.
Regularly clean the detergent dispenser and drain filter.
To avoid mold, clean the door gasket.
Make use of high-efficiency (HE) detergent.
Avoid doing do-it-yourself repairs on motor or electrical components.
When filing a warranty claim, maintaining maintenance records may also be useful.
Concluding remarks
In the USA, LG washing machines are some of the most dependable and cutting-edge laundry equipment. Excellent value and peace of mind are offered to homeowners by their manufacturer warranty coverage, which includes one year for parts and labor, ten years for the Direct Drive Motor, and three years for the stainless steel drum (on select models).
You can safeguard your investment and prevent unforeseen repair costs by being aware of what your LG washer warranty covers and knowing how to register and claim it. An extended warranty could be a worthwhile addition for additional coverage, particularly for households with high usage.
One of the reasons LG washers routinely receive high customer satisfaction ratings in the USA is their advanced features and strong warranty coverage, which should be taken into consideration if you’re thinking about buying a new LG washer.